Returns policy for online orders

All sales are final. Items marked final sale are not returnable. Sale dresses are not returnable. Shoes and accessories are final sales and are not returnable. 

Return requirements for online orders
Return requirements for store orders
  • Merchandise is always inspected at its arrival and before the merchandise leaves the store. Once the merchandise leaves the store (in perfect condition), is no longer our responsibility. 
  • The customer is responsible to verify that the product is in perfect condition before leaving the store as no return or exchanges are available. Everything purchased in our store is a final sale. 

A merchandise credit can only be used for purchasing merchandise, It can not be used towards shipping costs. Balances on merchandise credits are not redeemable in cash. All internet orders must be handled through internet customer service, not at our store location. 
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It all depends, if the dress is in stock or not. If the dress is in stock, it will usually ship out within one week. If the dress is not in stock, it can take up to 12-16 weeks in production and another week prepare and ship out to you.
Please contact us to verify We are happy to help you to make sure you receive your dress on time for your event.
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